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Perfect customer service

Windhager customer service

In the best hands

With a heating system from Windhager, you not only acquire a first-class and particularly durable quality product, but also unique and award-winning service. Windhager has a tight-knit customer service network that guarantees fast and professional support.

Service calls per day
Service employee
Service appointments per day


Windhager customer service

Whether it's starting up of a new boiler or repairing a fault – you are always in the best hands with Windhager. You can reach us by phone from Monday - Sunday 24 hours a day or by email.

Telephone contacts

Area of operations Phone number
Site in Tyrol, Vorarlberg +43 (0)6212/2341-263
Site in Upper Austria +43 (0)6212/2341-266
Site in Salzburg +43 (0)6212/2341-267
Site in Carinthia, East Tyrol +43 (0)6212/2341-269
Site in Vienna +43 (0)6212/2341-340
Site in Lower Austria +43 (0)6212/2341-450
Site in Styria +43 (0)6212/2341-670
Site in Burgenland +43 (0)6212/2341-671

We are certified!

The quality of our service has been independently confirmed.

TÜV certification for service and consulting quality Windhager

TÜV Austria certificate

With over 100 highly trained customer service employees, the company ensures that users of Windhager systems are looked after competently and quickly – 24 hours a day, 365 days a year. As official confirmation of its high quality of service, Windhager has been certified with the TÜV seal for quality of service and advice. Windhager met all the required criteria with top ratings. Anyone who buys a Windhager heating system can not only rely on top “Made in Austria” quality, but also on first-class support from our factory customer service. We can now prove this to our customers through the objective TÜV seal certification.

Gold Service Excellence Certificate for Windhager

Service Excellence Certificate

Customers are a very high priority at Windhager; our employees strive to achieve customer satisfaction every single day. For this exceptional commitment, Windhager was awarded the Service Excellence Certificate Gold by the independent Austrian Customer Service Association (KVA) in 2015. This certification is one of the highest awards given in Austria for a company's customer service. As part of a comprehensive customer survey and audit, Windhager received the outstanding overall rating of more than 90 out of 100 points. Especially good ratings were awarded for friendly order acceptance, technical competence, clean working methods, adherence to deadlines and recommendation rate.